Last updated: October 27, 2026
1. Overview
This Refund Policy applies to every digital product sold by 69.365.944 THAINARA ALVES DE LIMA under the Saltbloom brand on saltbloom.site. Products are delivered electronically and are sold either as one-time purchases or as monthly subscriptions, as stated on each product page. This policy forms part of our Terms of Use.
2. 7-day refund policy
If a product is not right for you, you can request a full refund within 7 calendar days of:
- the purchase date of a one-time product; or
- the first payment of a subscription.
No detailed explanation is required, although we appreciate hearing what we could improve.
3. Subscriptions
You can cancel a subscription at any time from My Account → Manage or cancel subscription or by emailing us; cancellation stops all future charges and you keep access until the end of the period already paid. If a monthly renewal was charged and you did not mean to keep the subscription, contact us within 7 days of that renewal: we will refund that renewal in full and cancel the subscription. Outside these windows, renewal payments are not refunded for partial months, but you can always cancel to avoid the next charge.
4. How to request a refund
Email thainaraa405@gmail.com or use our contact page and include:
- the email address used for the purchase;
- the name of the product;
- the approximate purchase date.
We reply to refund requests within 1 business day and confirm every approved refund by email.
5. Processing time
Approved refunds are issued to the original payment method, in the original amount and currency. Depending on your bank or card issuer, it usually takes 5 to 10 business days for the refund to appear on your statement.
6. Access after a refund
When a refund is processed, access to the corresponding product is removed from your account (and a refunded subscription is canceled), and you agree to delete any copies or PDF files you downloaded. Other products you purchased are not affected.
7. When a refund may be declined
- the request is made after the 7-day windows described above;
- there is clear evidence of abuse, such as repeated purchase-and-refund cycles or redistribution of the product content;
- the purchase was made with a fraudulent or unauthorized payment method.
8. Duplicate or unrecognized charges
If you were charged twice for the same product, or you do not recognize a charge from Saltbloom, contact us at thainaraa405@gmail.com and we will investigate and correct it right away, regardless of the 7-day window. Please contact us before opening a dispute with your bank: we can usually solve the issue faster.
9. Changes to this policy
We may update this Refund Policy from time to time. The version in force on the date of your purchase applies to that purchase.
10. Contact
69.365.944 THAINARA ALVES DE LIMA
CNPJ: 69.365.944/0001-69
Avenida Euclydes Bis, 350, Loteamento Residencial Pereirinha, Penápolis - SP, 16309-214, Brazil
Email: thainaraa405@gmail.com
Hours: Monday - Friday, 09:00 AM - 06:00 PM (BRT, UTC-3)